All sales data comes together in our clients current reporting system. The company makes strategic decisions based on the insights from these reports. However, the current reporting method is cumbersome, complex and there is no coherence in the way of reporting. Moreover, the data are hardly visualised, which makes it harder to make informed business decisions.
Our client switched to a new S4/HANA environment, which significantly changed the way of reporting and dashboarding. Instead of working Excel-based, they switched to SAP Analytics Cloud, a business intelligence tool. To ensure that the dashboards in the new tool met the users’ needs and were user friendly, the
Human Data Interaction Consultants (HDI) from Bright Cape joined in.